TRUST CENTER
Security and governance for enterprise loyalty programs
SmartCXP AI™ runs inside a private environment dedicated to each client, keeps member data out of model training, and requires member approval before consequential steps.
https://www.aicpa-cima.com/resources/download/soc-for-service-organizations-engagements-overviewSOC 2 TYPE II
What SOC 2 Type II compliance means for Dfinitiv
The independent examination, conducted by a Certified Public Accountant (CPA) firm, confirms the design and operating effectiveness of Dfinitiv’s controls over time, reinforcing the company’s commitment to protecting enterprise and end-user data at scale.
Security
Safeguards the SmartCXP™ platform and all connected customer ecosystems from unauthorized access or modification.
Availability
Ensures that mission-critical APIs, SDKs, and mobile experiences remain accessible and performant when customers need them.
Confidentiality
Protects customer and partner information, such as affiliate, ad-server, and loyalty data, from unauthorized disclosure.
Why it matters for our customers and partners
Enterprise-grade maturity
Reflects the operational discipline and governance expected by airlines, financial institutions, and global loyalty programs.
Trust and transparency
Dfinitiv’s SOC 2 Type II report provides verifiable assurance that its systems and operations are independently validated for security and reliability.
Enhanced data security
SmartCXP is backed by multi-layered encryption, monitoring, and incident-response capabilities.
Compliance alignment
Simplifies due diligence for enterprise partners who must meet their own regulatory and risk-management standards.