SmartCXP™ for Offer and Rewards Providers

Consumer behavior has shifted—permanently. What was once a desktop-based, browser-driven experience is now dominated by mobile. In fact, over 90% of mobile time is spent inside apps.

Today’s members want to engage with offers, earn and redeem points, and explore rewards through rich, native app experiences that are fast, intuitive, and embedded in their everyday digital lives.

This shift isn’t just driven by consumers. Across the industry, the top request from loyalty clients is clear: a mobile experience that feels fast, personal, and designed around the user.

Why Partners Choose SmartCXP™

  • Show up where it counts — natively inside apps, not buried on a webpage

  • Drive higher engagement with a mobile-first experience that feels seamless and personal

  • Target users contextually by real-time user intent signals and preferences

  • Stand out from the noise with a rewarding, frictionless journey users actually enjoy

Loyalty is evolving fast—and the most innovative programs are already moving beyond static portals. If you're not delivering a mobile-first experience, you're missing the moment where users actually engage.

Now’s the time to differentiate your offering and unlock more value for your clients.

Don’t Get Left Behind on the Mobile Shift