Drive more revenue with
AI for Loyalty Programs
Your members are using AI to travel and shop.
Put your program and your partners directly in the conversation.
Every program is under pressure to integrate with AI. SmartCXP™ can get you there faster.
Say hello to Agentic Loyalty Experiences™
Your members love your brand and carry your card to earn miles and points every day. But they're asking AI to plan a trip, pick a restaurant or find a deal - and your program isn't in that conversation.
Dfinitiv puts your program and your partners in the conversation with an enterprise MCP server, and offers that arrive as rich, interactive experiences.
INSIDE YOUR APP
Inside your AI Chat
Extend your existing AI chat capabilities or launch your first. Offers appear as interactive experiences, including live maps of nearby partners. No training on your data, and nothing leaves your environment.
MCP SERVER & CHATGPT APPS
Inside the AI platforms members already use
Your partners and offers appear at the right moment inside ChatGPT and other AI platforms: interactive, location-aware, and branded as you.
AI is important, but only one of the ways your members like to interact.
CHANNELS
Integrate a partner once. Their offers, terms and eligibility work in all.
In-App Chat
Your app is already using AI to help members - but your partners aren't in the conversation. We bring them into your existing chat, or help you launch one quickly.
AI Platforms
Members plan trips and shop inside AI apps. A ChatGPT app running on our enterprise MCP server puts your program in that conversation.
Mobile App
Your core app is excellent at booking a flight or a stay. Add the partners around the journey - as a webview inside your app, or as a white-label loyalty app beside it.
Web Browser
When members are searching and shopping online, your program is there with them - every partner, plus your branded card.
Bring your partner network into AI with one unified connection.
When every partner builds its own connection to an AI assistant as a plug-in or standalone MCP server, it can overwhelm members.
Your program is the natural place to bring all your partners together into one simple connection for your whole network.
🔗 Integration
Integrate a partner once and their content activates real-time across every channel.
🎯 Accuracy
The same inventory, offers, terms eligibility and everywhere - so answers are always consistent.
📊 Measurement
Partner-level measurement across channels - what, where, and which conversations drove it.
AI FOR LOYALTY PROGRAMS
Everyone in the program gets more.
Your program ✓
Earns more from the partners it already has.
Your partners ✓
Get customers: enrolled, engaged, and spending with them.
Your members ✓
Get contextual offers that fit what they're actually doing.
Recognized by people who watch innovation.
Named one of Amadeus's Top 9 Travel Startups of 2026, and selected for Plug and Play's Travel & Hospitality Batch 21 in Silicon Valley.
All of it on infrastructure your security, IT, and enterprise teams will approve.
☁️
Private per-customer AWS
🔒
SOC 2 certified
🔋
Multi-AZ high availability
⚡️
Serverless, 24/7 monitored
☁️ Private per-customer AWS 🔒 SOC 2 certified 🔋 Multi-AZ high availability ⚡️ Serverless, 24/7 monitored
See your loyalty program in AI today.