AI FOR LOYALTY PROGRAMS
Your members are already asking AI where to fly, stay and eat.
Dfinitiv puts your partners, offers and rewards inside your app, shopping online, and inside AI assistants like ChatGPT, so they never have to leave to redeem them.
FOUR PLACES YOUR MEMBERS ALREADY ARE:
Private AI Chat
In your app
In ChatGPT & assistants
MCP server
Mobile app
White-label or embedded
Browser extension
Shopping online
SEE IT IN ACTION
Only a few apps will survive inside AI chat. Make sure yours is one of them.
Members trust your brand and carry your card. Now they're starting to ask ChatGPT instead of opening your app.
The apps that last won't have the most features. They'll be the most useful, showing up with the right offer at the right time. Dfinitiv's MCP server puts your partners and offers directly inside ChatGPT and other AI assistants as interactive widgets members can tap right in the conversation, just like they already are in your app. We call this an Agentic Loyalty Experience™.
TWO WAYS TO USE AI
Members will ask in both places. Answer the same way in each.
💬 PRIVATE AI CHAT
Inside your app, on your terms
Your own assistant, in your app or on its own. Offers appear as interactive widgets right in the chat, including live maps of nearby partners, and every conversation stays private to you.
⌨️ MCP SERVER & CHATGPT APPS
Inside members' AI assistants
Your partners and offers show up inside ChatGPT and other assistants as tappable, location-aware widgets, plus a branded app you fully control.
One integration
Every partner connects once
One consistent answer
Same info, every channel
One report
See exactly what each partner earns
REAL RESULTS
Performance already live on our platform.
These numbers come from a loyalty program running on Dfinitiv today, not a projection.
Every 90sec
A new member joins the platform
40%+
Come back and use it again after their first visit
Measured in live production. SOC 2 certified · 100% uptime since launch · Works on iPhone and Android.
Recognized by the people who watch innovation.
Named one of Amadeus's Top 9 Travel Startups of 2026, and selected for Plug and Play's Travel & Hospitality Batch 21 in Silicon Valley.
WHAT WE DO
Ways we grow your network.
Retailers are already calling this interconnected shopping. For loyalty, we think of it as interconnected loyalty experiences: one network that works everywhere your members already are.
CHANNELS
Be where your members already are
We add the channels your program is missing: private AI chat, a spot inside ChatGPT and other assistants, a mobile app, a browser extension. Members find your program where they're already deciding what to buy.
TIMING
We know when to show up
We read the signals your program already has: a trip booked, a landing, a location. Then we prompt members at the moment an offer is actually useful, with the right partner content for that moment.
ENROLLMENT
Reduce friction into your network
We detect who isn't enrolled in a partner program yet, shopping, dining and beyond, and get them in with one tap instead of a new account. Every enrollment adds another connection to your network.
All of it on infrastructure your security, IT and enterprise teams will approve.
☁️ Private per-customer AWS
🔒 SOC 2 certified
🔋 Multi-AZ high availability
⚡️ Serverless, 24/7 monitored
ONE CONNECTION
Bring your whole network into one AI connection.
When every partner builds its own connection to an AI assistant, it overwhelms members. Your program is the natural place to bring all those partners together into one simple connection for your whole network.
170+
Companies already listed in this year's AI shopping and travel map
0
Of those are loyalty programs. The category hasn't been noticed yet.
100%
Of travel AI apps handle the booking. None extend to the rewards and perks around it.
Market observations from CB Insights' 2026 agentic commerce map and a review of production travel AI apps, as of mid-2026.
Make your loyalty program AI-native.
Book a demo to see how it works with your partners, your controls, and your own reporting.